Effective Date: 12.1.2024

Tri Star Storage (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through this privacy policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website (“Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Information We Collect

We may collect several types of information from and about users of our Website, including:

 

Personal Information

• Name
• Email address
• Phone number
• Billing and payment information
• Physical address

 

Non-Personal Information

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed and time spent on our Website
• Referring and exit URLs

 

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to collect information about your interaction with our Website.

 

SMS opt-in consent and phone numbers for the purpose of SMS are not being shared with any third parties or affiliates.

 

How We Use Your Information

We use the information we collect to:

• Provide you with services, such as reserving a storage unit or managing your account.
• Communicate with you about your account or our services.
• Improve our Website and services.
• Process payments and provide receipts.
• Send promotional emails or offers (with your consent).
• Comply with legal obligations.

 

Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with:

• Service Providers: Companies that perform services on our behalf, such as payment processing and customer service.
• Legal Authorities: When required to comply with laws, regulations, or legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business.

 

Your Choices

You have the following rights regarding your information:

• Access and Update: You may access and update your personal information through your account settings or by contacting us.
• Opt-Out: You can opt out of receiving promotional emails by clicking the “unsubscribe” link in those emails.
• Cookies: Most browsers allow you to manage or block cookies through their settings.

 

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or storage method is 100% secure.

 

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

 

Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

 

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing them with your personal information.

 

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the updated policy on our Website with the “Effective Date.” Your continued use of the Website after such changes constitutes your acceptance of the updated policy.

 

Contact Us

If you have any questions or concerns about this privacy policy or our practices, please contact us at:

Tri Star Storage
400 N Greene St, Unit A, Greenville NC 27834
Phone: 252-907-8759
Email: reservations@tristarstor.com